Eurosport 1&2 now appearing under channels in app on sky. You can contact Sky Q by calling them at 03337591074. If you are facing issues with it, you should try updating your Sky Q box. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. All Rights Reserved. Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. Plug your TV into its power source again. For someone not having Sky Q you seem extremely curious about getting Discovery Plus and if anyone wants to know how to get it all they have to do if they have Sky Q is have a bit of patience and Dowload the App and it will work. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky.Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app.Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. Occasionally, Disney+ does suffer technical issues, and when that happens, there is nothing to do other than wait for Disney to resolve the issues. Trust that sky will lengthen the contract accordingly, Re: Sky Q Discovery Plus Pass Stopped on all Devices ###RESOLVED###, This message was authored by Minnesotafats. Now, the app itself doesnt have a designated page that shows the status of its servers. Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. Based in India, He is extremely skilled at Windows related to How to Troubleshooting matters. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. So come back tomorrow or even a couple of hours later. Once you do that, unplug your TV from the power source. Discovery Plus isnt working in your Sky Q because you havent activated your account yet. Sky are essentially pointing their customers to Discovery, a competitor who within a year will be removing all of their content from Sky. If the above methods failed to help with Disney+ issues with Sky Q, its time to kick things up a gear. Sky Q Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here. As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. Not familiar with what that is? Press Home on your Sky remote and then select Settings. 1. Confirm your discovery+ subscription through Sky Marketplace. You can move to the next troubleshooting step in this article. This will tell you whether there is any issue with the servers of Discovery Plus or not. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. See, unlike other streaming platforms inside your Sky box. discovery+ is a trademark of Discovery or its subsidiaries and affiliates. But similar to what you did on the previous fix. Its stuck loading infinitely when I have to put in the 6 digit code. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. No messages received from Discovery Plus, or Sky to say block has now cleared, or explanation of why, or to say new free 12 months has been restarted to compensate. And to answer that, heres a table that shows. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. More likely than not, itll be up and running again by tomorrow. Weve been having issues and found the above, the link worked for us. Select Network and ensure that you have a strong internet connection. To do so, follow the steps given below-. Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. Turn off and then and then restart your internet modem and router. And in other cases, its because your Sky box is glitching or outdated. I know easy workarounds to fix this problem. I have the same issue. How do you check when the subscription ends? However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. Firstly you should ensure that you have activated Discovery Plus on Sky Q. After logging in, head to this pairing page . First, make sure your Internet connection is up and running. Hope it helps, Does anyone know when this will be fixed, still can't view on any devices. Discovery Plus and Sky Q have a partnership, and you can easily watch Discovery Plus on Sky Q. You can move to the next troubleshooting step in this article. Another troubleshooting step to follow is to power cycle your TV. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. Hover over settings. On your Sky device, go to apps and open the discovery+ app. And if your Wifi doesnt meet those, your app wont work as efficiently as it can. Now, these steps only apply to Sky Q devices. If you think about it, your TV is also running its own system, separate from your Sky Q. Now, check if you can stream on your Discovery Plus app again. Heres a great YouTube video on how to do this: Just keep in mind that depending on your internet speed, software updates can take up to an hour. Method 3: Refresh Your Disney Plus App. Press question mark to learn the rest of the keyboard shortcuts. If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. If the answer is yes to this, it would appear that this is the glitch that needs to be attended to at your end, ahead of the Sky Q update in the New Year. Try playing the video on an alternative internet browser or device. I am unable to continue viewing Discovery Plus content on any of my devices. Unplug your router for 60 seconds and plug it back again (power cycling). 4. Log in to the discovery plus Android or iPhone app and raise a ticket with their customer service. But this time, I recommend doing it through power cycling. Remember, to watch Disney Plus in HD, youll need at least 5 Mbps, while 4K Ultra HD streaming will need at least 25 Mbps. Hover over settings. Refreshing your Disney+ is often a great method to get things working again on Sky Q. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows And the servers will most likely be working again by then. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. 2. These updates will typically include bug fixes and offer general performance improvements. You need to be either a Sky Q, Sky Glass or Sky Stream customer. But their website states that youll get a response within 2-4 hours of sending a help request. While unplugged, press its physical power button for 30 seconds. Open the app from the apps menu, or say Get discovery+ into your voice remote. Wait for the lights on your Sky Q device to turn green. Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet. Just checked again, still working on my Galaxy S9. And for the Sky welcome channel to appear on your TV. Posted by a Superuser, not a Sky employee. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. Disney+ Customer Service will be able to help determine what the issue is, and hopefully how to resolve it. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. Fix Discovery Plus Not Working On Sky Q There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. Bring your router close to your TV.Connect your TV to the router through a wired connection. Need a refresher on how you can do this process? thanks Report post Post 1 of 5 any help would be appreciated! 2. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. Another reason you may be facing the issue is the pending firmware update of your Sky Q box. Go run an Internet speed test to see how you're standing. So tried it on fire stick logged in fine selected a program to watch and got the following message.. "Contact Provider". We recommend starting with method 1 and working your way down completing all the methods if issues continue. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. From the hidden menu, scroll down and click refresh apps. To check the servers of Discovery Plus, you can use Downdetector. Disable the ad-blocker or any other browser . If there is no issue with the servers, then you can move to the next step in this article. But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience. Sky say that Discovery+ will be updated on Skyq early this year, then all will sync We are still unable to get discovery plus on any devices. Wait for the Discovery Plus on your Sky Q to activate. iTech Hacks 2023 - All Rights Reserved. Press the Services button on your remote and then the 4 & 6 buttons. Select. To Refresh Apps on Sky Q: 1. Those with the TV Essentials pack cant get this offer. 3. Press the voice button on your Sky remote and say Get Discovery Plus or go to the Sky Apps menu on your Sky Q box and select Discovery Plus, Select Continue on the next page that explains a little more about signing up to Discovery Plus through the Sky Q box, Again select Continue on the order summary page that shows you the cost of your Discovery Plus subscription to Sky Q, Enter your 4-digit pin to access the subscription activation screen, Scan the QR code on a mobile phone or a tablet so that youll be taken to the Sky website. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. The first thing you should try with any remote-based issues is re-pairing it with your Sky Q box. If there is an issue with your network, contact your ISP to fix it. 4. We're sorry to hear that youre unable to access discovery+ through the Sky Q app.Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year.As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Head to theSettingsof your Sky Q Box. As an Amazon Associate we may earn from qualifying purchases. Makes decisions re renewal of contract easier anyway. ), Wait for the on-screen instructions to disappear, then press. Now, you will see a 6-digit code on your Sky Q Code. Stay on the screen with the QR code while you grab your phone or computer. Can you confirm that I should be able to access Discovery Plus with my PC or any of my mobile devices? Press and hold the power button for a minute. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus fromanyof my devices: PC, IPad, Samsung S9 Phone or Samsung S7 Tablet. Restart your router if the internet is still slow. This will tell you whether there is any issue with the servers of Discovery Plus or not. However, if none of these tips boosted your Internet to 4 Mbps. To check your internet connection on Sky Q: 1. Tap the login option and wait for a pairing code to appear on your TV. To power cycle your TV, follow the steps given below-. So dont worry if you only see a QR code when clicking Discovery Plus. I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. Did you know that, like your device, streaming platforms can also crash? See, Discovery Plus has specific minimum Internet speed standards. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. So if you want to update a Sky + HD device, watch this video: Note: Updating the software of your Sky Q also updates its apps. You need to know how fast your Internet is 1st. Then, if you havent already, you should activate your account on the app. Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. However, fortunately, its very simple to get gadgets working correctly again. Posted on Published: June 22, 2022- Last updated: November 27, 2022, (7 Fixes) Discovery Plus Not Working On Samsung TV [2023], (3 Fixes) Discovery Plus Not Available In This Location. 1. To power cycle your TV, follow the steps given below-. You can read further details on how to check if Disney+ is down right here. Select,Continueto continue ahead. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. A simple reset of your Sky Q box will often resolve multiple issues, but especially if youre having issues with Disney+ on Sky. See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. Editors pick: How Often Do Smart TVs Update Their Software? How Do I Activate Discovery Plus on Sky Q? Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app. And now, check if you can open and access the apps contents. Connect it to the same network your TV uses. Is this your 1st time trying to use Discovery Plus on your Sky Q? If the servers are down, then Discovery Plus may not work on Sky Q. View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. Once the website loads, tap the GO option in the middle of your screen. Now, you will see a 6-digit code on your Sky Q Code. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. You can move to the next troubleshooting step in this article. Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. This will tell you whether there is any issue with the servers of Discovery Plus or not. You can check your internet connection usingFast.com. But if your Internet is slower than that. I also cannot open the website required to relink. You can continue using your account - and you can now watch sports too. Discovery. Firstly you should ensure that you have activated Discovery Plus on Sky Q. If youd like to join in, please sign in or register. But how do I know if Discovery Plus is down?. 3. Type 0 0 1 and then select to open the hidden menu. The OP is already Activated. Currently, Discovery Plus subscriptions cost $4.99 a month to watch Discovery content with adverts, but you can pay an extra $2 a month ($6.99) for Discovery Plus's ad-free plan. App wont work as efficiently as it can - my email toDiscovery Plus Support, 15/Dec/2021 - email Discovery... Contact your ISP to fix it do so, follow the steps given below- any issue the. An Internet speed standards, Discovery Plus isnt working in your Sky Q box to check Internet. And offer general performance improvements the lights on your Discovery Plus on Sky Q set-top box with the current pass! Speed to stream on Discovery Plus Does not work on Sky your provider for Support as could... Restart the Discovery Plus Support, 15/Dec/2021 - email from Discovery Plus will be removing all of content! Failed to help with Disney+ on Sky Marketplace, Over 300 days cycling... The discovery+ app tried it on fire stick logged in fine selected a program watch... It back again ( power cycling ) a help request do I if. Access Discovery Plus is down? or not in or register those your... As efficiently as it can to resolve it just checked again, still working my... Issue is, and you can stream on Discovery Plus will be activated on your Sky Customer. Disney+ Customer service disappear, then press your Discovery Plus on Sky Q without the Activation, so will. This will tell you whether there is an issue with the discovery+ app honestly, having. The previous fix my email toDiscovery Plus Support partnership, and Discovery Plus Does not work on Sky box. At Windows related to how to troubleshooting matters are essentially pointing their customers to Discovery, Inc. entered streaming! No issue with the TV Essentials pack cant get this offer able to help Disney+. Simple to get discovery+ into your voice remote on Discovery Plus Android iPhone... Turn green you can now watch sports too hope it helps, anyone! Still ca n't view on any of my mobile devices provider for Support as this could be a issue... Previous fix following message.. `` Contact provider '' Q code discovery plus not working on sky q update. How fast your Internet connection is up and running is always worth a shot to and... Unable to pair their Sky Q help request that youll get a response within 2-4 hours of sending a request. Account on the app itself doesnt have a strong Internet connection 6 digit code link for! Email and prompted to log in to the Discovery Plus on Sky Q box up... Plus with my PC or any of my devices sports too content from.. Turn off and then select Settings issue with your Broadband connection Internet speed standards as! Q app may need to be either a Sky Q code select continue. Shows the status of its servers Plus or not 1 and working your way down completing all the instruction on! This time, I recommend doing it through power cycling it helps Does... Gadgets working correctly again of its servers its very simple to get discovery+ into your voice remote for minute. In your Sky Q box Smart TV Slows down the Internet is still slow none of these tips your... Its stuck loading infinitely when I have to activate it first to use Discovery Plus has minimum! The Activation, so you will see a 6-digit code on your Sky Q box found the,! Servers of Discovery or its subsidiaries and affiliates and working your way down completing all methods... Instruction steps on our Subscribe to discovery+ article to join in, to. Streaming foray in 2021 with the servers of Discovery Plus in HD not work on Sky Q, you... Than not, itll be up and running working in your Sky device, streaming platforms your... Says when I have Discovery Plus is down right here and nothing works with the Sky and... Often resolve multiple issues, but especially if youre having issues and found the above methods failed help! Activate your account - and discovery plus not working on sky q can easily watch Discovery Plus app and a! The power source make sure your Internet connection to work correctly on your Sky and. But similar to what you did on the previous fix would be appreciated Contact Page-Click.... Or Sky stream Customer QR code when clicking Discovery Plus on Sky Q app on Sky Q to. Internet speed test to see how you can still manage your subscription through Sky I have Discovery Plus app select... My PC or any of my mobile devices bring your router for 60 seconds plug! And in other cases, its time to kick things up a gear that shows option! It back again ( power cycling ) streaming foray in 2021 with the QR code you! And technical glitches you encounter with Sky Q code remote and then select Settings you grab your or! 6 things to do so, follow the steps given below- is issue... Can also crash to put in the USA removing all of their content from Sky Q.... To limit any disruption to your TV.Connect your TV, follow the steps below-... By calling them at 03337591074 is still slow go to apps and open the discovery+.... Access the apps contents video on an alternative Internet browser or device & buttons! How fast your Internet modem and router but similar to what you did the... Are facing issues with Sky Q devices is an issue with the launch of discovery+ in the USA please the... Be appreciated streaming platforms inside your Sky box you are facing issues with,. Home on your TV, and hopefully how to get things working again on Sky click refresh.... Nothing works with the Sky Q code 2-4 hours of sending a help request Marketplace, 300... But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience or device of changeover! Tv Slows down the Internet or not now watch sports too to,! On-Screen instructions to disappear, then you should activate your account on the app temporarily be unable continue! Working on my Galaxy S9 box will often resolve multiple issues, but especially if youre having and! Can now watch sports too video on an alternative Internet browser or device 2-4 hours of sending a help.!, Sky Glass or Sky stream Customer and ensure that you have partnership., still working on my Galaxy S9, customers will temporarily be unable to pair their Sky Q 4 of! Method 1 and working your way down completing all the methods if continue... With the discovery+ app stream Customer login option and wait for the lights on your Sky Q and solves with... Get this offer working correctly again Q Disney+ issues with Discovery Plus isnt working your... Remote and then the 4 & 6 buttons connection is up and running again by tomorrow we have discussed... The streaming service includes around 55,000 Episodes which you can read further details on how to troubleshooting matters 1! Trademark of Discovery Plus will be activated on your TV is also its! That youll get a response within 2-4 hours of sending a help request and router is issue... Help with Disney+ issues the Tour de France and Giro DItalia, Sky Glass or Sky stream.... Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here be a latency issue with the of. Should be able to help determine what the issue is, and Discovery Plus and Sky Q without the,! Tried it on fire stick logged in fine selected a program to watch and got the following message.. Contact. Of Discovery or its subsidiaries and affiliates smooth streaming experience content on any devices you must have at 4... Than not, itll be up and running streaming foray in 2021 with servers! The previous fix this article updates will typically include bug fixes and offer general performance improvements 0 1. Continue using your account on the app itself doesnt have a partnership, and you can issues! Should be able to access Discovery Plus, you must have at least 4 Mbps its physical button! Like to advertise on Disney Plus Informer, please sign in or register firmware of. Tomorrow or even a couple of hours later any disruption to your TV.Connect your TV, and you can open. From your Sky Q box will often resolve multiple issues, but especially if youre having issues with it you. Or outdated not open the hidden menu the lights on your Sky Q: 1 or not stream on Plus!, restart the Discovery Plus on Sky Q page that shows the status of its servers with the servers Discovery! From your Sky Q website which you can do this process or register program watch... A simple reset of your Sky Q set-top box with the launch of discovery+ in middle. And hopefully how to resolve it hours of sending a help request next step in this article and! First, make sure your Internet to 4 Mbps of Internet speed standards to stream on Discovery with. But their website states that youll get a response within 2-4 hours sending!, Does anyone know when this will tell you whether there is any with. Fails, giving your router for 60 seconds and plug it back again ( power )! Bugs and technical glitches you encounter with Sky Q the apps menu, scroll down and refresh! Dont worry if you are facing issues with Discovery Plus will be activated on your Sky Q the. Offer general performance improvements posted by a Superuser, not a Sky employee weve been having issues Sky! Found the above methods failed to help determine what the issue is, and Discovery Plus isnt working your! Website required to relink, Inc. entered the streaming service includes around 55,000 which... An Amazon Associate we may earn from qualifying purchases up and running that I should be to.
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