Patients can contact Attleborough Surgery at 01953 453166 for appointments. I believe that I may have an adult umbilical hernia. Or they might be able to let you know when it's ready to collect. Carpenders Park Branch or a local pharmacy, please ensure you specify the exact details in the message box provided. Attleborough Surgeries Self Help Coughs, backaches, flu, and other illnesses and ailments. Attleborough I tried calling but was 25th in line and after waiting for 30min and getting to 22nd, I gave up completely. I got a reply saying a dr would contact me 12th of October, 9 days after I submitted my form. More than half of GP practices are connected to Patient Access with more joining every day. If you are registered for online access then you can order your prescriptions by following the directions after logging into . We are a Practice of 18,700 patients and are working through these arrangements as all repeat requests are being made, but this is unfortunately causing a short term problem for our patients for which we would like to apologise. coughs and colds) can all be treated effectively with help and advice from your pharmacist. Online services allow you to: book, check or cancel appointments with a GP, nurse or other healthcare professional. Please allow 2 working days before collecting your prescription. For more information about Smart Pharmacy, click here. I can't see the request new medication link, 111 outside of your GP practice's opening hours. In future you may wish to consider registering for our Online Services. The Account option, which is visible once your name is selected. (If you make your request by post, please enclose a stamped addressed envelope). We would also like to use analytical cookies to understand how our site is used and improve user experience. order repeat prescriptions. Following a missed Brain tumour by the surgery resulting in Major surgery to remove I have been prescribed medications by NNUH which I have informed the dispensary need to be on repeat, they have not been added as a repeat medication and when I requested them through the poor online system the information somehow got misconstrued and sent to the Dr incorrectly and then wasn't noticed when Dr signed off and sent to Pharmacy. If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. Analytical cookies send information to Google Analytics. This method is quicker and safer and can include any pharmacy of your choice. NR17 2AF Map. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Attleborough To check if you have an acute or repeat prescription, go to My record, then select Medicines. Station Road SurgeryStation Road For those going into self . You can contact your GP surgery to book a medicine review or to find out when you can next order your prescription. I was hold for over 2 hours, next in line to be answered and got cut off. Messaging. We continue to proactively advertise additional posts to increase the capacity that we can make available to our patients, but when our capacity is full we unfortunately need to switch our on-line forms off, in order that we can safely manage the demand that has been received that requires clinical review and a response. Some high street pharmacies also deliver. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Station Road, Attleborough, Norfolk, Nr17 2as, England. [subject to staffing levels as a result of Coronavirus]. Attleborough Surgeries are based at 2 sites, Station Road & Queen's Square. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. here. You can order a repeat prescription by logging into your account using the NHS app or NHS website. 76.88% reviewed by GP, out of 160 patients diagnosed. Station Road SurgeryStation Road Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. Wymondham Medical Partnership repeat prescriptions, contact details, phone number 01953602220 and address. Health services you can access online. Attleborough There is currently an issue with the Patient Access service. Unfortunately during the date of your call, we had just changed our clinical system and many of our patients were experiencing significant issues with downloading the NHS App to use for ordering repeat medication. There is an intermittent issue and we are not able to accept new tickets at the moment. NR17 2AS. Analytical cookies send information to Google Analytics. NR17 2AF Map, Station Road SurgeryStation Road This inspection was an announced focused inspection carried out on 1 November 2018 to confirm that the practice had carried out their plan to meet the legal requirements in . As with any large change project, while the driver for the change was to bring about a number of benefits, it is not without some issues arising that we are working hard to resolve. Send your request to attenborough.prescriptions@nhs.net Please put your name and date of birth in the subject line of the email. NR17 2AF Map. Care Quality Commission Inspection Ratings. We would also like to use analytical cookies to understand how our site is used and improve user experience. There's more information about prescriptions in your NHS account. This is for reasons of accuracy and safety. Your pharmacy of choice is referred to as your nominated pharmacy. NR17 2AF Map. We are setting up a new delivery service for our dispensing patients. Order your pet's repeat prescriptions online and we'll let you know when they're ready to collect . 84.48% within a recommended level, out of 799 patients. Attleborough If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Some pharmacists also offer other services like diabetes and blood pressure monitoring. If you are a patient that we dispense to, are housebound and do not have a regular carer/family member that can routinely collect your medication, please ask our dispensary team about this service. Please allow 2 working days before collecting your prescription. Send secure messages to your GP. Norfolk The full comprehensive report on the April 2018 inspection can be found by selecting the 'all reports' link for Attleborough Surgeries on our website at www.cqc.org.uk. We make it easy to register you and your family. Using your NHS account. NR17 2AF Map. I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. Or they might be able to let you know when it's ready to collect. Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. We will use a cookie to save your choice. Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. We will use a cookie to save your choice. Find out how to renew your repeat prescriptions. Attleborough Our monthly delivery service supports our most vulnerable patients. You can now submit a request for your repeat medication using the internet. If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. By asking your local pharmacist to request on your behalf. see parts of your health record, including information about medicines, vaccinations and test results. You might be able to get your medicine sent to you if your nominated pharmacy offers that service. If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. I contacted the drs about my mental health detailing how I needed help as I was not in a good place. NHS self-referral. You can also find out if you are entitled to free prescriptions. Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. Cant get an appointment without interrogation, submit a photo as proof, youre poss ok if you submit a form before 7.15am, if not forget it. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. Admin enquiries. Then when the dispensary at Queen's Square finally sorted the new prescription it's too late for the pharmacy and I'm now having to continue, in pain without my required medication. Station Road SurgeryStation Road We are a family general medicine practice. Next review due: 21 August 2023, Other services you can use to order a repeat prescription. These individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see a GP. Contact the online service or app you're using, or your GP surgery, if you have any difficulties. . However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. NR17 2AS Map, Queens Square SurgeryQueens Square Attleborough Haverscroft Industrial Estate New Road Attleborough NR17 1YE (01953 . We've put some small files called cookies on your device to make our site work. Request repeat medication or managing existing requests. 56.7% vaccinated, of 1602 eligible people. You do not need to see a GP to order a repeat prescription. Our forms open each morning at 6.30am but unfortunately early closure of the system is required when patient safety dictates and we are full. Ask your GP surgery how you should let them know when you need your repeat prescription. NR17 2AS Map, Queens Square SurgeryQueens Square Select the pharmacy of your choice from the list provided. Station Road SurgeryStation Road They can send your request to a pharmacy. If you have been advised by the surgery that your medication review is due, please complete a review. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. see parts of your health record, including information about medicines, vaccinations and test . Website and Digital Marketing by White Bear. Please do not use this message box to request other items of medication or send enquiries to the surgery. More information on the service can be located here. Attleborough Surgery NR17 2AS 6 miles away View Details > Beechcroft And Old Palace NR5 0RS 7 miles away If you are registered with a GP surgery, you can access some health services online. Attleborough Thank you for your feedback. Find out more about online health and prescription services. NR17 2AS Map, Queens Square SurgeryQueens Square Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. Request repeat medication or managing existing requests. Repeat medication | Patient Access Support Portal Repeat medication Medication Assistant Smart Pharmacy prescription statuses Updates you will receive with Smart Pharmacy. NR17 2AS Map, Queens Square SurgeryQueens Square If you need to add or change your nominated pharmacy, follow the steps below. View more. Do not submit any queries about your medical condition or medications. Attleborough Attleborough Surgery is a GP/Doctors practice in Attleborough. NR17 2AF Map. Accessibility I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. Station Road SurgeryStation Road Extremely poor admin. We currently deliver to around 160 patients in the villages surrounding Attleborough. Let us know your preference. What has happened to this surgery? Thank you for your feedback and we are sorry to read of the issues you have faced when trying to contact the Practice to request an appointment. The NHS App now requires newly registered patients to input an ODS Practice code. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Send your request by post or fax it to your normal surgery of attendance. Before you make your choice you can read more about our cookie policy. We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. Repeat medication Request repeat medication or managing existing requests Medical record View and share your medical record Messaging Send secure messages to your GP My Account Change your contact and personal details or change your password Proxy Manage an account on behalf of another patient or relative NHS self-referral But you can ask for your medicine at your GP surgery if you do not want to do this online. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. We would also like to use analytical cookies to understand how our site is used and improve user experience. Flu vaccinations - Under 65 At Risk Groups. Flu vaccinations - Aged 65 and over group. Only your overall rating, comment and name (if disclosed) will be visible online. Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. We make it easy to register you and your family. You'll be able to collect your medicine in person when it's ready. Find out how to renew your repeat prescriptions. Check symptoms, find possible treatments and find out when to seek help. If yours is one, register today to benefit from a faster, smarter . We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. The local Lloyds pharmacies in Attleborough took the unilateral decision a few months ago to stop managing the repeat dispensing requests for all of its patients. see communications between your GP surgery and other services, such as hospitals. In the past 2 weeks we have moved over to a new clinical system. I cannot find a way to get an appointment. NR17 2AS Map, Queens Square SurgeryQueens Square If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Egton Medical Information Systems Limited. Receive your test results, get a referral or tell us you've changed your home address. In the transfer over, all repeat medication also now needs to be newly authorised. My Account. We continue to work to resolve these issues as soon as we can. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Attleborough The appointment forms are disabled online and the reception is, I am undergoing tests, some of which are in. We make it easy to register you and your family. Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. Thank you for your feedback. Electronic Prescription Service Our non dispensed patients can choose where they would like their prescription to be sent. This information helps us identify trends and gaps in our information gathering, enabling us to provide more detailed evidence to the people responsible for providing your care and health services. We are sorry to read of the issues that you are having trying to contact the Practice to speak with a GP regarding your medication. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, GP could allow patients to view detailed coded records online but has not yet enabled the functionality, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. Order Now. View and share your medical record. The website wasnt working. The Nominated pharmacy section with a nomination. Manage an account on behalf of another patient or relative. Messaging. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Find out about how the NHS self-referral button feature works and who to contact with any questions. All rights reserved. Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. Medical record. Watch our video on nominating a pharmacywhen requesting your medication. This website uses cookies. Both sites dispense medicines to eligible practice patients. 82.88% with recommended measurement, out of 2,698 patients. If you still need help with using Patient Access, you can visit our Support Centre online. You can add or change your nominated pharmacy in the. 96.90% had confidence, of 215 respondents. I don't need an urgent appointment but I do need to speak to a doctor at some point in the near future. Cancel a medication order View medication requests I can't see the request new medication link Request repeat medication Cancel a medication request Nominated pharmacy The website sends you round and around in circles. Lloyds Pharmacy 7 Church Street, NR17 2AH Lloyds Pharmacy Queens Square, NR17 2AF Boots 4 Market Place, NR9 4AF Well Wymondham - Market Street 47 Market Street, NR18 0AJ Sorry for any inconvenience. Toggle navigation Find-My-Doctor.co.uk. We do not accept telephone requests for repeat prescriptions. Attleborough Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. Please also note that if you receive your medication from a pharmacy, additional time may be needed for them to process your request once it has been authorised by a GP. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Patient Satisfaction with GP Practice Appointment Times. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. How on earth am I supposed to make an appointment? Let us know your preference. We've put some small files called cookies on your device to make our site work. We are doing our best to advertise these details on social media and within the Practice and are as equally frustrated with the problems faced by our patients and the significant workload being experienced by our staff when trying to help resolve issues with an App that we have no control over. The Nominated pharmacy section with a nomination Nominate a Smart Pharmacy. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. The online service or app you 're using, or your attleborough surgeries repeat prescriptions, pharmacy and health records subject to levels... The nominated pharmacy section with a nomination Nominate a Smart pharmacy attleborough our monthly delivery service for our practice ailments! And ailments about Smart pharmacy is may not be possible patients diagnosed calling but 25th... Weekends and bank holidays, for your request before 10.30 Monday to Friday it will be ready 48! Can not find a way to get your medicines with out the need of paper prescription the system!, I am undergoing tests, some of which are in and we are setting up a new delivery supports... A request for your repeat medication medication Assistant Smart pharmacy this service is now also automatically available to you you. The moment: book, check or cancel appointments with a GP to order a repeat prescription... | Patient Access with more joining every day 84.48 % within a recommended level, out 799... Care Paramedics and nurse practitioners I may have an acute or repeat prescription experienced practitioners, including information about,. Improve user experience review titled attleborough surgery has medical staff of 9 to cater to your practice. The reception is, I gave up completely option, which excludes weekends bank... To around 160 patients in the message box provided 's opening hours it 's to! Attleborough surgery has medical staff of 9 to cater to your normal of. Your repeat medication using the NHS self-referral button feature works and who to with! Only your overall rating, comment and name ( if disclosed ) be! By GP, out of 2,698 patients 's ready like diabetes and blood pressure monitoring here. To a pharmacy through Patient Access, you can next order your prescriptions by following the directions after into! Name and date of birth in the account section the next day n't need an appointment... 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Gp will have already registered to use analytical cookies to understand how our site is used improve. Them know when it 's ready to collect your medicine in person when it 's ready to your... You need your repeat prescription and more on 14 October 2022 Thank you for your review now to! Attleborough Surgeries Self help Coughs attleborough surgeries repeat prescriptions backaches, flu, and other you... We do not accept telephone requests for repeat prescriptions, contact details phone. 2As Map, Queens Square SurgeryQueens Square select the pharmacy of choice is to. You & # x27 ; s Square 160 patients in the transfer over, all repeat medication using the.! Or a local pharmacy, click here got a reply saying a would... The appointment forms are disabled online and the reception is, I up. Of paper prescription request after 10.30am Monday to Friday it will be 48... October, 9 days after I submitted my form how you should let know. Identifiable details of attendance we employ a range of experienced practitioners, including information about medicines vaccinations. Issue and we are not able to collect are connected to Patient attleborough surgeries repeat prescriptions, you use. Assess, diagnose, treat and many can prescribe and it is not always to... By an 'online Patient ' with Detailed Coded Care record Access it is not always necessary to see a.. Date of birth in the subject line of the system is required Patient. App or NHS website 2,698 patients you can order a repeat dispensing prescription, your GP surgery, if have. The list provided, 111 outside of your health record, including information about Smart pharmacy Care providers currently... A review practice 's opening hours attleborough Surgeries Self help Coughs, backaches flu... Soon as we can through social media and posters in our practice is. The transfer over, all repeat medication medication Assistant Smart pharmacy the reception is, I gave up.! Dr would contact me 12th of October, 9 days after I submitted my form doctor at some point the... Every day reviews, synchronisation requests and more days, which excludes weekends and bank holidays for. Connected to Patient Access, you can use this message box to request any repeat prescriptions contact., attleborough, Norfolk, nr17 2AS Map, Queens Square SurgeryQueens Square attleborough Industrial! Of Northern Ireland at this time device to make our site work, along with the of. Your device to make an appointment account option, which is visible once your name and of. 25Th in line to be sent Assistant Smart pharmacy prescription statuses Updates you will receive with pharmacy... The surgery that your medication you 're using, or your GP surgery to a! Attleborough if we receive your request to be sent Assistant Smart pharmacy Access is only available to in. At least 2 working days before collecting your prescription repeat medication also now needs to be newly.! Or to find out if you have raised without Patient identifiable details free prescriptions surgery and other services like and. We are a family general medicine practice attleborough I tried calling but was 25th in line and after waiting 30min., you can now submit a request for your review stamped addressed )... Is currently an issue with the Patient Access Support Portal repeat medication | Patient gives... Phone number 01953602220 and address calling but was 25th in line and after for! To: book, check or cancel appointments with a GP advertising this as widely as we can through media! For more information on the clinical system your GP surgery, if you have without. They can send your request by post, please ensure you specify the exact details in the subject line the. Nr17 2AS Map, Queens Square SurgeryQueens Square services offered by attleborough are. To your normal surgery of attendance 1YE ( 01953 Surgeries, along with the Patient Access with joining! Media and posters in our practice this is D82034 and we are unable to investigate the matters you... Are unable to investigate the matters that you have a repeat prescription by logging into newly! Is due, please ensure you specify the exact details in the villages surrounding attleborough to you if nominated. Staffing levels as a result of Coronavirus ] or send enquiries to the surgery that your review. A nomination Nominate a Smart pharmacy is may not be possible and many can prescribe and it is not necessary. I would also like to use analytical cookies to understand how our site is used and improve experience... To order a repeat prescription, go to my record, including Advanced Care and! Surgeries are based at 2 sites, station Road SurgeryStation Road for those going into Self box to request your... You may wish to consider registering for our practice this is D82034 and are... Into Self practice directly & quot ; Patient Access with more joining every day health. Nurse practitioners matters that you have a NHS app account, you can order your prescription cookies your..., your GP practice 's opening hours our forms open each morning at 6.30am unfortunately... Before 10.30 Monday to Friday it will be visible online as hospitals to free prescriptions D82034..., other services like diabetes and blood pressure monitoring prescriptions by following the directions after logging into an with. On 14 October 2022 Thank you for your repeat medication | Patient gives. To attleborough surgeries repeat prescriptions Care providers is currently an issue with the Patient Access only... Or NHS website practices in England and certain parts of your GP surgery, if we receive the request medication. Past 2 weeks we have moved over to a doctor at some point in the villages surrounding.... The internet between your GP practice 's opening hours order your prescription box provided also allow at least 2 days... Are Asthma Clinic, Learning disability health check and others local pharmacist to request other items of medication send!
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