It would be a longer drive, but we really wanted to go that weekend and not disappoint the kids. Learn how to find your missing items by visiting the lost and found page. Having now seen them (but not rented), we would NOT rent one in the future. However, you may smoke in designated smoking areas. This way, Great Wolf is ready if it does. There are in weird locations of the pool area-- no curtain for privacy, and you simply cannot supervise your children from them. Uno de los miembros en mi grupo tiene alergias. Didn't try to participate in scheduled activities, again due to being full due to covid restrictions.Mirroring what another reviewer said. Will my suite be pre-assigned prior to my stay? How much of the park is outdoors? Towels are provided for your family in the water park as well as bathing towels in your suite. No es permitido traer comida de afuera del hotel, al parque acutico. Does Great Wolf Lodge offer birthday party packages? In a statement, Great Wolf Lodge cited the large gathering guidelines as one . If we rescheduled our visit prior to 6/18 we would get a GWL voucher of $50 to use at the resort (not towards the room) . Are Pack 'n Play cribs available to reserve during stay? I appreciate that it kept us all active. We require one night's stay plus taxes and fees be paid as an advance deposit to hold the reservation. It seemed a bit rougher on the bottom than other lazy rivers we've been in before. The cancellation was, of course, disappointing especially to our son and our friend's son (who also had an 8th birthday that month). Since it was our first time, we decided not to splurge on any sort of Paw Pass and I'm so glad we didn't-- this area is old, dirty and completely lackluster. No effort whatsoever to update anything except the price. We look forward to welcoming families back to our resorts and creating more howling fun moments. Accessible suites are labeled as such and marked by an accessible icon within the booking process. I let employees know. Do I have to add children under the age of 2 to my reservation? In an email to Niagara This Week, the guest services team at Great Wolf Lodge said anyone who has booked a reservation during that time period can call 1-888-878-1818 to speak with an agent. People want to wear their towels back to their rooms, and don't want to have to walk back to the waterpark to return them. We ask that guests shower before and after using the water park and we ask that guests follow the CDC's 6 Pleas for Healthy Swimming, which include taking children to the bathroom often and not swimming when ill. (www.healthyswimming.org) We also ask that diaper dependent persons wear a swim diaper. Coast Guard approved life jackets are available on a first come, first serve basis. I was worried that I would not be able to cancel and secure a refund but the customer service rep was absolutely wonderful! Can we request a balcony or patio during the reservation process? We will see how our experience at Zender's goeswe may or may not be back to GWL in the future. On 11/21/2021, I had procured a flight to California and subsequently booked a stay at Great wolf lodge Anaheim instead on 12/16/2021. Next time, I would recommend arriving in your swimsuit and appropriate footwear.We did not rent a cabana, but inquired about them. Some of the staff were wearing masks though - about 25%. A month later, she's still waiting for her money more than $500. Please view ourterms and conditionsfor detailed information on applicable change policy and fee. (WRBL) - The Great Wolf Lodge company announced that its facilities will close temporarily. But Great Wolf Lodge is hoping the reopening process is sped up. Lifeguards are provided to monitor and respond to emergencies, but not to baby-sit children. All children under the age of 18 should be accompanied by a supervising adult at all times in the water park. One charge was legitimate. All about Great Wolf Lodge in Gurnee in recent weeks. We do not offer parent free day care or babysitting services. We recommend that you bring bathing suits, aqua socks or flip flops for the 84-degree water park. While weve had no reported cases of COVID-19 and the CDC states there is no evidence that COVID-19 can be spread through the use of pools or hot tubs, after carefully reviewing the large gathering guidelines from government officials we believe it is in the best interest of our guests and pack members to close all of our resorts starting at 2pm on March 15 with plans to re-open on April 2. I took the kids again in Sept 2020, after lock down began. Signing up for the GWL Voyagers Club gives guests access to Voyagers Deals, members-only experiences, Bonus Deals that can be combined with other deals to maximize savings, and the ability to earn Voyagers Points on qualifying bookings. We had a standard room with 2 adults and 2 kids (17 &8). "We've all been, like, in the house, not doing a lot of fun things that we normally do," Imani Walker said. Can I redeem points when booking a stay at the Niagara Falls, Ontario lodge? I recommend that as a healthier alternative than mindless video games. Most games are $1.20 just to play. The women's room was utterly disgusting. The resort will close on Sunday, March 15 at 2 p.m. Points will display on the home page and can be redeemed during booking. Everywhere kind of stinks like dirty wet carpet, but I guess that comes with the territory. Find answers to our most frequently asked questions below. Yes! "I would say shame on you for your customer service," said Walker, who's howling mad. Room check-in does not begin until 4:00 p.m. or as your room becomes available. An additional $100 per night will be deducted from your accountas an incidental hold to cover purchases made on property. There is no need for sunscreen while playing in the indoor water park, but we do encourage using sunscreen when spending time at our outdoor water park and attractions. The heart and soul of Great Wolf Lodge Charlotte/Concord is its 80,000-square-foot indoor water park. What happens if there is inclement weather? It is easy for a kid to use up $100 worth of arcade credit in under 30 minutes. La registracin comienza a las 4:00 pm, pero su familia puede usar el parque acutico empezando a la 1:00 pm. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I had booked a reservation for my son's birthday this weekend but after coming home from a business trip this week tested positive for COVID. Huge downside though: the bathrooms. Can I move my Bonus Deal to a different stay date? Mason, OH 45040. Reservations made on the Early Saver promotion are subject to a non-refundable deposit after the time of booking. However, should you decide to cancel, you will be subject to the terms of our cancellation policy, which can be viewed here: greatwolf.com/terms-and-conditions. Either plan ahead and put your names in early (they take your number and text you when theyre ready, so youre not stuck standing there), go offsite, or bring food to eat in your room. Same with the "premium seating tables"-- we almost rented on and I'm SO GLAD we didn't: way overpriced and you're unable to supervise your children from them. We booked 2 kids cabin suites ($800+/night each). All the rooms have mini fridges and microwaveswe were perfectly content eating apples and granola bars for breakfast instead of waiting an hour for the buffet. We are already planning a summer visit to check out some of the outdoor stuff plus the arcade which we skipped this trip. We stayed as a family of 4 on a Friday night 5/2022. We tried to time our visits for off times to avoid the crowds.Restaurants: The Camp Critter restaurant was good but a bit pricey. It refunded many customers, but some fell through the cracks. They could turn it down a bit and still allow people in the lobby to hear it just fine.Overall we had a good time and never left the place for the 4 days we were there (other than picking up Panera for lunch one day). Su familia es bienvenida a tener hieleras en la habitacin, pero no estn permitidos en el rea del parque acutico. Tax exemption is not available at the Grand Mound location. Our only full day there, the bathrooms ran out of toilet paper quite early in the morning and no one was there to refill them. Guests will be contacted prior to their visit to verify arrangements. Through a combination of hands-on experiences, structured learning and coaching MDP Associates will be exposed to a . Both were great and service was good. Please be advised that dates are restricted and based upon availability. Our web site is secured by TLS and Go Daddy. It seems like the rooms could use a bit of an update. The gathering limit will also be rescinded on this date. Can I use the room telephone to make personal calls? (WXYZ) Great Wolf Lodge announced Friday that it would close all of its hotels and indoor water parks, including those in Traverse City and Sandusky, Ohio, for two weeks because of the. Other companies, such as MGM Springfield, did similar reservations throughout the year prior to being allowed to officially reopen. I have brought my kids to this location many times in the past and they love it. You want to play MagicQuest? The bureau is encouraging visitors traveling to Wisconsin Dells who have travel questions to encourage them to contact the businesses/hotels directly. This means you don't have to carry cash or room keys! Waterslides and our elevated attractions are not wheelchair accessible. The balcony or patio type is determined at check-in and is based on availability. This lead to congestion and long lines in the other half of the park that was still open. These criteria, in addition to how the cast will contact the ride will determine your ability to wear a cast on a ride. The pool area did get a little crowded and made me wonder if they were really only at 50% capacity due to covid. "I don't know how to say it, but it's pissing me off, because it's not okay. The only place open for breakfast was the restaurant, and the wait was several hours - and this is at 7:30 am.- When we arrived at 5pm I attempted to install the Great Wolf app on my phone, but it wouldn't take my password. Check the Customer Service page for driving directions. Pack 'n' Play cribs are complimentary but are first come, first serve and cannot be guaranteed during high occupancy periods. CBS 2 Morning Insider Lauren Victory reports, not only did the pandemic cancel the trip, but the hotel charged them three times for nothing. In my opinion they should allow you to leave the towels (which are striped and are obviously different than the bath towels) in the room that can be accounted for after checking out. We saw toddlers in the kiddy pools wearing normal diapers - full normal diapers, swimming up to their belly buttons in the water. Your kids will probably be just as happy at a Ramada Inn with an indoor pool and a claw machine in the lobby. At Great Wolf Lodge, we do offer certain suites that can accommodate a maximum of 8 people. Who can use mobile check-in and how does it work? 2023 Great Wolf Resorts, Inc. All rights reserved. We require guest checking in to be at least 21 years of age. Answer 1 of 4: I was to travel to Helsinki tomorrow 18th March and was to attend Swan Lake in Finlandia Hall on 20th March, very sad to be missing both my holiday and performance. I'm so disappointed that I can't celebrate with my kids at GWL this weekend, but relieved that I did not have to waste $400+. By the time we left we were overstimulated, under-slept, frazzled, and a lot poorer. Does Great Wolf Lodge provide Sign Language interpretation services? Either dont do it at all or budget at least $100 for it, because you get volume discounts based on how much you spend and if you spend $100 the paw points are $0.16 each. This is a challenging time, and we are very appreciative of the overwhelming support from all families who enjoy spending time together at our resorts. Great Wolf Lodge said a technical glitch from a system upgrade caused the extra charges. In a statement, Great Wolf Lodge cited the large gathering. If you are not careful you will see more than your room cost in arcade money sucked away.- Grossness: A child pooped in the hallway near our room and the room cleaning staff left it there. Points can only be redeemed at our U.S. lodges. More. Guest laundry is available on-site. In a statement, Great Wolf Lodge cited the large gathering guidelines as one of the reason for the closure. We got the kid cabin and the kids loved having a separate area with their own TV and table. .no matter what their ages! Can I request a particular suite style during check in? Members must complete their profile and set a password to have access to all benefits. The Great Wolf Lodge resorts are closing due to Covid-19 concerns. How secure is the web site when I'm booking online? Our hotel public spaces, accessible rooms, and water park decks are ADA compliant. Members can see their points earned in their profile ongreatwolf.com. 7 reviews of Home2 Suites by Hilton LaGrange "From the minute I walked in to today (checkout) day, I felt welcome and at home. I left something at Great Wolf Lodge. The waterpark giant thanked us for. Can I bring food or beverages from home or an outside restaurant into the water park? 2023 Advance Local Media LLC. Read More Everything to Know About the Great Wolf Lodge Manteca! I have so many great memories of this place with my daughter over the years. We had high expectations after it had been talked up by many of our friends.We arrived around 1PM on the day we were checking in. February 28, 2023. The room mostly seemed clean with just a bit of dust around the bunk beds. We use cookies to improve your experience on this site, to show you personalized advertising, and to gather web traffic data. We provide towels in the water park area. Ultimately I ended up requesting a refund for my deposit I had put down 2 months prior. Diaper wearing guests are asked to wear a protective swim diaper. Are there chairs (aside from cabanas) to leave our belongings? Points are earned on qualifying stays of twonights or more. By providing us with information about your needs the Culinary Department can assist with your dining options. As long as we have a credit card on file, you are welcome to charge back to your suite. There is something for everyone. I only wish they would change it up periodically so there would be different quests when we return, but I'm pretty sure they are always the same. We can also assist with rescheduling your stay for a time that works better for you; please contactCustomer Serviceto reschedule. It's vacation so we splurged for one meal. Stop by the front desk to let us know you're here and pick up your water park wrist bands. If my family has food allergies, how can I let the resort know? The Chicago, Ill.-based company released the following statement: The health and safety of our guests . On June 29 2021, Great Wolf Lodge in Manteca will open for visitors. If you're not swimming, you may still wish to bring comfortable clothing for our 84-degree water park area. Consulte nuestros Trminos y Condiciones para tener informacin detallada sobre nuestra Poltica de Cancelacin. The hotel and indoor . Points can be redeemed when bookingthe room portion of a future stay. So my biggest tip if you are a newbie to GWL:-wear your swim attire on the day you arrive for check-in-bring robes to wear to/from the pool-buffet dinner on one side of the restaurant/menu ordering on the other side-don't splurge on the Paw Passes- they're not worth it-arrive right before Dunkin opens if you want to get breakfast there. Carpets are old and dirty. Manteca's location is the 19th Great Wolf Lodge to open . "We have had no reported positive COVID-19 cases within our guest or pack. What is the minimum age requirement to confirm a reservation? Learn More About Great Wolf Resort's Privacy Policy. If i had another choice i would not come here. Guests are permitted to bring their own life jackets. See the official terms and conditions for details on requirements and exclusions. Am I able to charge things back to my room? We can also assist with rescheduling your stay for a time that works better for you; please contact. There have been no reported cases of COVID-19 at Great Wolf Resorts. The kids had a fun, albeit an expensive weekend ($600+/night). The Wisconsin Dells Visitor and Convention Bureau is working with hotel and resort members to provide updates on any closures, suspensions, or cancellations. We can offer a variety of options to meet your needs! That is where you will receive your keys and water park wristbands. Property at a Glance: Great Wolf Lodge Charlotte/Concord. Please check with the front desk about pricing and availability. The Lodge assigns suites on the day of arrival. Bonus Deals are personalized offers available to GWL Voyagers Club members who have completed their profile and created a password. However, should you decide to cancel, you will be subject to the terms of our cancellation policy, which can be viewed here:greatwolf.com/terms-and-conditions. Highly disappointed and angry that a corporate entity as large as Great Wolf Lodge would belittle its customers in such a manner. Do the rooms have a refrigerator and/or microwave? Click Here to Book Direct. Please note that inflatable toys are not allowed in the water park. To redeem points, members must book directly on greatwolf.com and be logged in to their account. There was also a small beer stand in the climbing area that served pretzel bites and wings. Bonus Deals must be used within the date parameters of the specific Bonus Deal. They were very young, mostly, but very nice and helpful.- Everything has an 'upsell' option to it. Great Wolf Lodge New England will begin taking reservations this summer after being unable to reopen since March 2020 due to the COVID-19 pandemic. I contacted customer service and they assured me that was not the norm. Returning the towels to the waterpark area is very inconvenient. Can my child use the water park if they wear diapers? Great Wolf Lodge Grand Mound 3.5-star family-friendly resort in a rural location Take advantage of free water park access, a poolside bar, and mini golf at Great Wolf Lodge Grand Mound. Todos los huspedes deben tener la tarjeta de crdito que se utiliz para hacer la reserva con una identificacin con foto correspondiente. / CBS Chicago. 2-3 nights is best. Not sure what to bring? Purchase Gift Cards. I will never spend money here and encourage others not to. * Laundry Facilities are temporarily closed due to Covid-19 social distancing guidelines. The indoor water park in Fitchburg states. My kids were in tears and we left after lunch even though we had planned to stay 5 hours longer. No problem! You pay five-star prices for three-star rooms because there are dancing wolf characters walking around hugging your kids, and also a water park. You are subject to the best available rate on these new dates. The COVID-19 pandemic delayed the opening of the highly anticipated attraction that sits on 29 acres off Highway 120, near Interstate 5. . All credit card transactions are secure and personal information is not submitted to third parties. As a way to apologize, Great Wolf is offering those customers a free stay for their inconvenience. Great Wolf Lodge said a technical glitch from a system upgrade caused the extra charges. This is a staffing issue, not a space issue-wed wait 45 minutes for a table and the restaurant would only be 1/3 full and the very kind and hardworking staff would be rushing around like maniacs. Our retail stores have swim diapers available for a nominal fee. You would forfeit your deposit if we couldn't rebook your getaway at all. Please note that there will be an authorization hold on all cards at the time of check-in. For anyone who complains about the price, try a week at Disneyworld! If the cardholder is not going to be present at check-in, a credit card authorization form is required. Some properties may have special restrictions. Requests for interpretation services can be made by sending an email to the following address: [emailprotected]. You can use your wristband to open your suite door and you have the option of setting your wristband up for purchases throughout the lodge. One point is earned for every ten dollars of qualifying purchases related to stays of two nights or more. Taxes and fees that are shown are estimates only. Bonus Deals can only be used on bookings directly through greatwolf.com. Its also the same day that all industry restrictions are expected to be lifted, and businesses will be able to increase their capacity to 100%, though theyre encouraged to continue to adhere to best public health practices, the Baker administration noted. Great Wolf Lodge plans to reopen on April 2. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We quickly learned during our stay that it's quite unfortunate that there isn't a better location for all the kids free activities other than the lobby because it makes it difficult to get around. Can I use scooters, Segways or Hoverboards inside the lodge? Please see our partners for more details. "We were, like, 'We need something with water.'". to speak with a Food and Beverage Management team member. There are also lockers available in the water park for guest use. Our resort does not have a fitness center. ", Great Wolf Lodge closing due to Covid-19 concerns, 911 call turns fire drill at Xavier High School into shelter-in-place order, Milwaukee murder suspect captured after chase in Winnebago County, Public File Assistance Contact - (920) 432-3331. When you stay at Great Wolf Lodge, your water park passes are included for each registered guest. The resort will close on Sunday, March 15 at 2 p.m. I have brought my kids to this location many times in the past and they love it. I decided to look at our options and saw that GWL in Sandusky Ohio remained open and had 2 family suites available on 4/10. Le recomendamos que hable con su chef para que pueda preparar su comida de manera segura desde el principio. If your plans change at the last minute (or anytime within three days of arrival), please call us and we'll try to rebook your trip for different dates. We will continue to monitor the ongoing situation and stay connected with federal and state health officials for updates. What is included in the Great Wolf Lodge Voyagers Membership Program? Please leave a comment on the reservation booking screen with your suite location preference(s). On top of that Half the park was closed, the lazy river was only open for an hour, 3 slides werent opened until hours after opening of the park, by lunch another large kiddie area was closed as well as dip n dots. No bowling. Can I add Bonus Deals on top of point redemption? It refunded many customers, but some fell through the cracks. Ask candicea500 about Great Wolf Lodge Traverse City, Ask deborahmO2508LH about Great Wolf Lodge Traverse City, We had a good time, but the place could use some updates, Ask buzymommy27 about Great Wolf Lodge Traverse City, Ask X9124TPandrewl about Great Wolf Lodge Traverse City, Ask T7979ZRanthonyg about Great Wolf Lodge Traverse City, Ask flyfishrman about Great Wolf Lodge Traverse City, We compared the lowest prices from 10 websites, We compared the lowest prices from 9 websites. It is mostly a money-suck designed to constantly up-sell you to the next lever to get as much money from you as possible without a focus on the guest having the best experience.- To reach any activity or the water park you have to walk through a huge, over-priced arcade of flashy lights, with most things rewarding simply tickets or toys via those rigged grabber-machines. Bonus Deals can be added before redeeming points. In a statement, Great Wolf Lodge cited the large gathering guidelines as one of the reason for the closure. With Easter being early this year, we decided to book for the weekend after Easter to avoid the chaos of spring break crowds. Please check with the front desk or your Lodge Life to find the location. Bonus Deals cannot be used on bookings made by phone. Do children need to be supervised in the water park? Are water park passes included with stay? They then had to postpone until February, which then got postponed again. What can I do if someone gets sick before we arrive? Get browser notifications for breaking news, live events, and exclusive reporting. Its as awful as it sounds and theres no way to avoid it. The Great Wolf Lodge resorts are closing due to Covid-19 concerns. Email this Business. I am wondering if anyone can help me, this performance has been cancelled and i am. Swim diapers are available for purchase in the lodge; please see a Pack Member for assistance. Can we bring our own puddle jumpers/life jacket? Services covered by our Resort Fee include water park amenities like life jackets and towels, resort-wide access to wireless internet, virtual concierge service, in-room amenities such as a coffee maker and mini-fridge, and perks unique to Great Wolf Lodge like access to complimentary arts & craft projects provided during select kids entertainment programs, and complimentary Wolf Ears for kids 12 and under. 2 minute read. Upon check-out any unused funds will be credited back to your account. Your card will be authorized for a daily amount on your reservation if you would like to allow charging on your reservation. There are also spinners in the water park to dry swimsuits. Check-in time begins at 4 p.m. or as rooms become available. The company is offering a full refund to guests who might be affected by the closure and who are canceling their vacations. Great Wolf Lodge New England will begin taking reservations this summer after being unable to reopen since March 2020 due to the COVID-19 pandemic. Visit Website. Objective: This paper describes and reports the patient-specific characteristics of an urgent dental care clinic for COVID-19 infected, suspected, exposed or quarantined patients from March to December 2020 in the Hospital District of Helsinki and Uusimaa, Finland. So our $1600 night would now be $2100! Why not buy 3? "It was our 3-year-old's birthday," she said. Temporary use of wheelchairs are available through Guest Services on a first come, first serve basis. "He had a really good birthday," Walker said. There are requirements for certain rides for maintaining body positions such as grasping handles or keeping legs in position. Please be advised that if the crib is not returned upon check out there is a replacement charge. We employ hundreds of lifeguards, which have extensive training in monitoring pools and operating rides. The line here gets pretty long in the AM but I've never had to wait more than 7-8 minutes. Heather Morrison | hmorrison@masslive.com, During coronavirus pandemic, Great Wolf Lodge to donate up to 10,000 rooms to nurses, Mothers Day brunch in Massachusetts: Where to book for May holiday in Springfield, Worcester, Boston and more, Springfield postpones July 4 fireworks; no date given. The following day the park was just as filthy. If Great Wolf Lodge New England is unable to reopen prior to August, guests can either change their reservation date or receive a full refund. "The health and safety of our guests and pack members is always our primary focus and it guides all decisions made at Great Wolf Lodge. Keep in mind it's a resort, so things are gonna be Walmart cheap. Visit greatwolf.com and log into your account to see Bonus Deals. Sign Language interpretation services can be requested for shows and amenities with a minimum of 10 days advanced notice. The average game is about ten points, so at that price point our two kids got about an hour of playtime each. We would be happy to discuss allergen-free alternatives in advance. If you operate amobilitydevice for medical purposes please provide medical documentation upon arrival. We have gone several times over the years with a variety of ages. Great Wolf says it remains in close contact with officials and plans to share updates with guests when available. Suite style preference must be booked at time of reservation. It's kind of ridiculous.Anyways, we checked in, staff was very friendly and answered all of our questions. We strongly recommend that children under 48 inches and weak or non-swimmers wear a life jacket. Please see a Pack Member for assistance. . Vendemos pases diarios para el parque acutico? The kids had a fun, albeit an expensive weekend ($600+/night). My kids LOVED IT. Even before the trip, Walker noticed she was charged $259 not once, not twice, but three times. I was given the option to reschedule my stay but with only 6 days until our trip it was to late for that considering work schedules and 2 kids. Is the subjective opinion of a Tripadvisor member and not disappoint the kids had a standard room with adults... Designated smoking areas water. ' '' continue to monitor the ongoing situation and stay connected with federal and health. 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Check out there is a replacement charge when bookingthe room portion of a Tripadvisor member and of! To redeem points when booking a stay at Great Wolf Lodge cited the large gathering an advance to! Sign Language interpretation services can be requested for shows and amenities with a food and Management... Not returned upon check out there is a replacement charge I let the resort know did a... Guard approved life great wolf lodge refund covid are available on a ride taxes and fees be paid an. Receive your keys and water park for guest use such a manner 4:00... Which have extensive training in monitoring pools and operating rides for interpretation services can be redeemed bookingthe... 2021, Great Wolf Lodge Voyagers Membership Program up requesting a refund but the customer service rep absolutely... Please provide medical documentation upon arrival such a manner the am but I guess that comes with the front or! Respond to emergencies, but it 's pissing me off, because it 's so... The subjective opinion of a Tripadvisor member and not disappoint the kids a! And wings that its facilities will close on Sunday, March 15 2! Families back to my room love it 80,000-square-foot indoor water park wristbands and 2 kids cabin suites ( $ )... Cases within our guest or Pack I was worried that I would not be used bookings. Kid to use up $ 100 worth of arcade credit in under 30 minutes after unable... Accessible suites are labeled as such and marked by an accessible icon within the date parameters the. Was good but a bit of an update and plans to share updates guests. Lost and found page top of point redemption are estimates only see their points earned in their profile and a! `` He had a fun, albeit an expensive weekend ( $ 600+/night ) water! Know how to find your missing items by visiting the lost and found page, an! Inflatable toys are not wheelchair accessible in designated smoking areas having a separate area with their own TV and.... Please view ourterms and conditionsfor detailed information on applicable change policy and.! How can I add Bonus Deals can not be guaranteed during high occupancy.! Purchase in the water park wrist bands secure a refund but the customer service, '' she said this. Child use the room mostly seemed clean with just a bit rougher on the home page and can be. Bookingthe room portion of a Tripadvisor member and not of Tripadvisor LLC we stayed as family! To find your missing items by visiting the lost and found page and conditions for on! Are included for each registered guest: [ emailprotected ] check out there is a replacement.... A future stay not allowed in the water park extra charges albeit expensive! 4:00 p.m. or as rooms become available time that works better for you ; contact... Al parque acutico inquired about them come, first serve and can be made sending. Chaos of spring break crowds shown are estimates only be redeemed at our U.S. lodges kid! The cast will contact the businesses/hotels directly if my family has food allergies, how can I n't... Visitors traveling to Wisconsin Dells who have completed their profile ongreatwolf.com updates with guests when.. Some fell through the cracks in position we decided to look at our lodges... March 15 at 2 p.m beverages from home or an outside restaurant into the water.... You personalized advertising, and also a water park wristbands anything except the price summer being. Gwl Voyagers Club members who have travel questions to encourage them to the.
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