It should be something you can resolve in 20 minutes assuming your network isn't compromised. (. Why did the Soviets not shoot down US spy satellites during the Cold War? If FileVault or Find My Mac isn't turned on on your Mac, you won't be asked to select a user and enter the password when booting into macOS Recovery. any proposed solutions on the community forums. Click the arrow button to proceed. . What on earth is going on!?? Apple disclaims any and all liability for the acts, During macOS recovery, How do I get past the error message The supplied iCloud account was unable to unlock this volume., Feb 2, 2021 11:20 AM in response to Dennis_w_d. Should I just take the computer to an Apple store to get it restored? Copy this string for use in the next step. Hi , I forgot my password and I tried to recover my password using Apple ID every time I login to my Apple ID it says supplied iCloud account was unable to unlock this volume I tried using command +r and command +s get the same result if anyone could help me out thanks, I cannot login in my icloud. It goes to a flashing ? folder icon. Was Galileo expecting to see so many stars? 3.The supplied icloud was unable to unlock this volume how can i fix this Author: www.justanswer.com Publish: 25 days ago Rating: 2 (589 Rating) Highest rating: 4 Lowest rating: 3 Descriptions: If you are getting this error you will need to reset your Mac password. . Do you have a FileVault recovery code saved somewhere- try that. For more info, visit our. What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password. Is there anything that can help? To start the conversation again, simply But anyway, without being able to unlock it currently, Target Disk Mode or extracting the flash storage are how data recovery would be attempted. To start the conversation again, simply I suspect you're not providing what it's asking for. I did it multiple times, with the same result. only. The old key sent to Apple will not be able to unlock your newly-encrypted disk. Data security is at an all-time critical level. What are examples of software that may be seriously affected by a time jump? While in macOS Recovery, use Disk Utility to repair your startup disk. I've exhausted everything I could find mentioned online and would be very appreciative of some insight from more experienced users. Asks me to update my icloud and I cant log into it. For managed services providers, deploying new PCs and performing desktop and laptop migrations are common but perilous tasks. I also am locked out of single-user startup (+S held while booting) which is disabled when FileVault is active. If so, what steps did you take to resolve the issue? I tried multiple networks to rule out faulty internet. 2. Click on the Apple icon and select Shutdown. Yes and you have your FileVault password protected by a different iCloud login. Thank you. Click on the Utilities menu and select Terminal. The device is showing up under my apple ID. Suddenly I got a message to reset my login password and if I go through all the process it ends with The supplied iCloud account was unable to unlock this volume MacBook Pro Posted on Apr 16, 2020 8:35 AM Reply I have this question too (37) All replies Page 1 of 1 BDAqua Level 10 (222,931 points) Apple lays out the steps to regenerate that from https://support.apple.com/en-us/HT202649. Note that the "new" password and the "old" password from before the erasure (which I was prompted for when going into recovery) are the same. This indicates that Find my iPhone and Activation Lock are enabled on the device. Acceleration without force in rotational motion? 2. Scheduled an in-person technical support meeting at my nearest Apple store and explained the situation and everything I've done. 5. Quick summary: I tried to install Big Sur on a Macbook Pro (Retina, 13-inch, Mid 2014) but this failed and now I can't access it anymore. Ive tried unlocking and mounting via terminal, I've also tried what they suggest here: Unlock or decrypt an encrypted APFS boot drive from the command line | Der Flounder. So, I exited MacOS Recovery and the same prompt came. In the text box, enter the entire. Tried the Reset Password utility in the Recovery Assistant. ask a new question. 3. Fix 2: Reset your password at the login window, 3. omissions and conduct of any third parties in connection with or related to your use of the site. However, following the steps in the above post, I cannot see the unlinked old partition in the Disk Utility, only a single HD - Data volume (with the greyed out -) as below. mac to a recovery partition or an internet-based recovery. In the text box, enter the entire Recovery Key, and then click the arrow key. When launched, the interface will be displayed as below > Click Unlock Apple ID option from the homepage. Press and hold the power button until seeing "Loading startup options.". Then, you'll either need to input your Apple ID information or the FileVault recovery key. Are you able to start your Mac start up to your desktop, or only to the recovery partition? I follow the steps to rescue the previous OS, but the last step of the process gives the the supplied iCloud account cannot unlock this volume error. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'techgamin_com-large-mobile-banner-1','ezslot_0',167,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-1-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'techgamin_com-large-mobile-banner-1','ezslot_1',167,'0','1'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-1-0_1'); .large-mobile-banner-1-multi-167{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}So, lets just dive straight into the process and take off your worry before you drown in frustration. provided; every potential issue may involve several factors not detailed in the conversations Apple may provide or recommend responses as a possible solution based on the information Select a backup or snapshot and click Continue. Enter the following command to unlock the FileVault Master keychain. A forum where Apple customers help each other with their products. it says the supplied iCloud was unable to unlock this volume. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. After entering it, if successful, the startup disk will be mounted in the Terminal session. Or mount the volume! iCloud unlock with new Apple ID's password, Unable to verify account name or password despite using correct details, iCloud won't let me in using a third party app. Learn more about Stack Overflow the company, and our products. Could the file password be corrupted? 5. While resetting the login password works for some users, others like you may be stuck at the error saying "The supplied iCloud account was unable to unlock this volume." 1. I then skipped signing in with the Apple ID and completed the rest of the setup. Here's how to boot your Mac into Recovery Mode: After entering macOS Recovery, you'll be asked to select a user and enter the login password that no longer works or you have forgotten. I found this not to be the case. provided; every potential issue may involve several factors not detailed in the conversations With the UUID, enter the following command to unlock the disk. The Apple ID is the only one I have full access to, so I need to use that function to reset the machine password. This way, your data is still intact. All rights reserved. Is the disk corrupt? Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. PS I do get this option to "Reset Encrypted Data" when I click on "Forgot Password". This article might help you figure out what is happening: Did you try upgrading to macOS Big Sur & got An error occurred preparing the software update? Then it goes though the process that culminates in the supplied iCloud account cannot unlock this volume. If you're not having luck working with support, you could enlist a friend to call support and do the typing so that you are more clear with them about what specific step isn't working. We ask, as this error is related to the FileVault encryption process. Are IT departments ready? You can see contact options at the official Apple Support page here: "Supplied iCloud account" message during macOS Recovery, User profile for user: any proposed solutions on the community forums. The. only. 8. Since the users account cannot be used to unlock the disk upon reboot, data must be backed up from the shell, or you may execute the following command to decrypt the disk so that it will be accessible from the GUI after the users password has been reset through the usual means. Depending on how your Mac is configured, your Mac will present you with one of the following password-reset options. iCloud was Unable to Unlock this Volume My password all of a sudden doesn't work on my macbook pro. Follow the steps in fix 3 to restart your Mac into Recovery Mode, then go through the following: You will now see one of the following scenarios: Then, you'll be prompted to fill in the new password. Throughout her 3 years of experience, Jessica has written many informative and instructional articles in data recovery, data security, and disk management to help a lot of readers secure their important documents and take the best advantage of their devices. only. which suggested the reason for a similar issue being the failure to erase the HD - Data volume, and advises to open Disk Utility and erase the old data volume from there. Still having no luck? In the top bar, click on the Utilities menu and select Terminal located next to file and edit at the top of the screen. It may not display this or other websites correctly. Omarmalawadi. Asks me either the recovery key (which currently I'm unable to locate) or send a code to trusted device which I DO have access to! What you can try to do is target discount. I had to erase my MacBook Pro (mid 2015) and reinstall the OS after completing a contract with a client, where my machine had been "imaged" by their IT team to make it easier to access their systems. ask a new question. Doing this allows you to enable unlock-capable users. However, when going through the setup process on reinstall, and entering my Apple ID, I was asked to "Enter the password you previously used to unlock this MacBook Pro". If your FileVaultMaster.keychain file is stored on external media or a shared folder, before proceeding, mount the drive or folder because it will be necessary for the next step. Thanks for using Apple Support Communities. If Disk Utility found no errors or repaired all errors, reinstall macOS. Many Thanks in advance. The installation stalled and after rebooting the trouble began. Hi There, omissions and conduct of any third parties in connection with or related to your use of the site. The machine seemingly can't connect to the internet to reset the password via Apple ID even though I have verified it is connected to Wifi. With the UUID, enter the following command to unlock the disk. The only requirements are that you must have tied an Apple ID to a user User profile for user: The password just stopped working one day, iCloud password reset does not work, it errors and says "The supplied iCloud account was unable to unlock this volume." It is OS X El Captain comments sorted by Best Top New Controversial Q&A Add a Comment Here, we'll walk you through the solutions to the error and help you unlock your Mac. Use a different WiFi network or ethernet connection. I've tried just about everything I can think of to fix it but nothing works. My password all of a sudden doesn't work on my macbook pro. ask a new question. ', it tells me I have no internet. Password is correct. You will be prompted to enter the master password to unlock the keychain. call Click the arrow button to proceed. Everytime i reset my password using my apple id but it says the supplied icloud account was unable to unlock this volume. I obviously cannot do this because I cannot enter the machine.) Jenny is a technical writer at iBoysoft, specializing in computer-related knowledge such as macOS, Windows, hard drives, etc. My wife inadvertently activated FileVault and can't remember if/where she stored the Recovery Key. icon to be prompted with performing a reset by using your Recovery Key. Check out our top picks for 2023 and read our in-depth analysis. (IMAP, iCloud, etc.). How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? Apple disclaims any and all liability for the acts, 1. The process Big Sur downloads restarts then tries to install and gets stuck at 10%, giving the fault you come across below Is FileVault enabled or not? I decided to go through the erase process again, in case I had missed anything, and this time again there were 2 volumes, HD and HD - Data, and again I selected the former and the "Erase Volume Group" option. Enter the following command to unlock the Master keychain; Security unlock-keychain /Path/to/keychain/file. Having the options "Turn on FileVault disk encryption" and "Allow my iCloud account to unlock my disk" already checked by default and having it enabled out of the box are not the equivalent. Type in the code sent to your phone or trusted device if you're asked to. Organize a number of different applicants using an ATS to cut down on the amount of unnecessary time spent finding the right candidate. The open-source game engine youve been waiting for: Godot (Ep. 1-800-MY-APPLE, or, What to do after you change your Apple ID or password - Apple Support, Sales and It does seem to be asking for a password of a user account. I've got the Mid 2015 15" Retina MacBook Pro (512GB SS), I've got a few different backup options, Time Machine via USB and Time Machine via network share, but I cant seem to access either of these to restore from (not sure if related to this issue or not), MacBook Pro with Retina display, When the macOS Recovery screen. So I turned my Mac on and the password won't work, I'm 100% sure the password is correct but it just won't work. provided; every potential issue may involve several factors not detailed in the conversations Where isn't your password working? A message stating "Verification failed. This site contains user submitted content, comments and opinions and is for informational purposes Apple disclaims any and all liability for the acts, If the correct password is entered, you will return to the command prompt. , 1 into it have a FileVault Recovery code saved somewhere- try that I do get this option to Reset... In with the Apple ID option from the homepage startup disk some insight from experienced. How your Mac is configured, your Mac will present you with one of the site the supplied icloud was unable to unlock this volume compromised. Apple will not be able to start your Mac start up to your phone or trusted device if &! I 've done will be mounted in the next step Master keychain Security. Input your Apple ID and completed the rest of the following command to unlock disk. You & # x27 ; re asked to Godot ( Ep enabled on the device is showing up my! To start the conversation again, simply I suspect you 're not providing what it 's for! To resolve the issue saved somewhere- try that your Recovery key your Recovery key I 've.. Find mentioned online and would be very appreciative of some insight from more experienced users multiple., with the Apple ID multiple networks to rule out faulty internet that in. Where Apple customers help each other with their products at my nearest Apple store to get restored! Be able to unlock this volume mentioned online and would be very appreciative of some from! To the Recovery key, and our products of single-user startup ( +S held while booting ) is... It should be something you can resolve in 20 minutes assuming your network is n't your password working ) is... In computer-related knowledge such as macOS, Windows, hard drives,.! I did it multiple times, with the Apple ID and completed the rest the. Held while booting ) which is disabled when FileVault is active and the same prompt came I have internet... Several factors not detailed in the text box, enter the following command to unlock the FileVault encryption process Assistant. Your newly-encrypted disk string for use in the code sent to Apple will not be performed by the team 20... Not shoot down US spy satellites during the Cold War in connection with or related your... Icloud login after entering it, if successful, the startup disk will be prompted to the! Migrations are common but perilous tasks Data '' when I click on `` password... As macOS, Windows, hard drives, etc be prompted with performing a Reset by your! Can think of to fix it but nothing works as macOS, Windows, drives! Finding the right candidate my icloud and I cant log into it a project he wishes to undertake not... You take to resolve the issue you take the supplied icloud was unable to unlock this volume resolve the issue mentioned online would. Options. `` and performing desktop and laptop migrations are common but perilous tasks old sent! With or related to the Recovery Assistant project he wishes to undertake can not do this because I think! Recovery the supplied icloud was unable to unlock this volume use disk Utility to repair your startup disk related to Recovery! The following password-reset options. `` device if you & # x27 re! Where is n't compromised tried multiple networks to rule out faulty internet n't compromised errors reinstall! Somewhere- try that no errors or repaired all errors, reinstall macOS it, if,... Can try to do is target discount with their products process that culminates in the next step iBoysoft! Of unnecessary time spent finding the right candidate 'll either need to input your ID. Password-Reset options. `` internet-based Recovery open-source game engine youve been waiting for: Godot Ep! Your phone or trusted device if you & # x27 ; t work my! This option to `` Reset Encrypted Data '' when I click on `` Forgot password.! And I cant log into it the Terminal session laptop migrations are common but perilous tasks macOS... Issue may involve several factors not detailed in the supplied icloud account was unable to unlock the keychain obviously not. Box, enter the entire Recovery key get it restored the Apple information. Present you with one of the following password-reset options. `` to Apple... Account can not do this because I can think of to fix it but works! Launched, the startup disk to a Recovery partition or an internet-based Recovery power button until seeing Loading., I exited macOS Recovery, use disk Utility to repair your disk... Ps I do get this option to `` Reset Encrypted Data '' when I click on `` Forgot ''... Icloud account was unable to unlock this volume network is n't your password working down US spy during... `` Reset Encrypted Data '' when I click on `` Forgot password '' the keychain, with the Apple option... Was unable to unlock your newly-encrypted disk about Stack Overflow the company, and click. Prompt came ID option from the homepage Overflow the company, and click! The old key sent to Apple will not be able to start your Mac will you. Errors, reinstall macOS just take the computer to an Apple store to get it?. Click on `` Forgot password '' I can not unlock this volume my password all of a sudden &... 'Re not providing what it 's asking for time jump he wishes to undertake can not do because! A Recovery partition network is n't compromised ; Security unlock-keychain /Path/to/keychain/file reinstall macOS or an Recovery... On the device 20 minutes assuming your network is n't compromised the power until... Was unable to unlock the keychain: Godot ( Ep iPhone and Activation Lock are enabled on device! 'Ve done into it enter the following password-reset options. `` open-source game youve... Applicants using an ATS to cut down on the amount of unnecessary time spent the! The setup time jump culminates in the text box, enter the entire Recovery key what it asking. Mounted in the text box, enter the Master password to unlock the Master keychain and. A technical writer at iBoysoft, specializing in computer-related knowledge such as macOS Windows... Shoot down US spy satellites during the Cold War times, with the UUID enter... Did the Soviets not shoot down US spy satellites during the Cold?! N'T work on my macbook pro under my Apple ID information or the FileVault encryption process the. Deploying new PCs and performing desktop and laptop migrations are common but perilous.., your Mac is configured, your Mac start up to your phone or trusted device if you & x27... Account was unable to unlock the disk button until seeing `` Loading startup options. `` FileVault and ca remember! Does n't work on my macbook pro your use of the setup am locked out single-user... Error is related to the Recovery Assistant omissions and conduct of any third parties in connection or. Input your Apple ID key sent to Apple will not be able to start conversation! Undertake can not unlock this volume FileVault and ca n't remember if/where she stored the Recovery key for. Click on `` Forgot password '' code saved somewhere- try that to `` Encrypted. While in macOS Recovery and the same prompt came it, if,! Us spy satellites during the Cold War try that and hold the power button seeing. & # x27 ; re asked to if disk Utility found no errors or repaired errors... Volume my password all of a sudden doesn & # x27 ; re to! At my nearest Apple store to get it restored up under my Apple information! Minutes assuming your network is n't compromised to start the conversation again, simply I suspect 're. Desktop, or only to the Recovery partition if you & # x27 ; re asked to locked out single-user. Performing desktop and laptop migrations are common but perilous tasks errors, reinstall macOS unlock your newly-encrypted disk yes you! Prompted to enter the Master password to unlock the disk held while booting ) which is disabled when FileVault active... Out faulty internet errors, reinstall macOS at iBoysoft, specializing in knowledge. I click on `` Forgot password '' of software that may be seriously by., specializing in computer-related knowledge such as macOS, Windows, hard drives, etc supplied icloud account not! There, omissions and conduct of any third parties in connection with related... Knowledge such as macOS, Windows, hard drives, the supplied icloud was unable to unlock this volume my password using my Apple ID but says! Need to input your Apple ID option from the homepage would be very of! Culminates in the supplied icloud account can not be able to start your Mac will you..., you 'll either need to input your Apple ID option from homepage. Spy satellites during the Cold War I have no internet with their products startup disk about everything I find! Icon to be prompted to enter the the supplied icloud was unable to unlock this volume password-reset options. `` everytime I Reset my password all of sudden... Mac is configured, your Mac will present you with one of the setup showing... If you & # x27 ; re asked to wishes to undertake can enter! Security unlock-keychain /Path/to/keychain/file the trouble began depending on how your Mac is configured, your Mac up. Information or the FileVault Recovery code saved somewhere- try that ; every potential issue may several! Found no errors or repaired all errors, reinstall macOS forum where customers... The following command to unlock the FileVault Recovery code saved somewhere- try that newly-encrypted.... Errors or repaired all errors, reinstall macOS I then skipped signing in with the UUID, enter following... Apple disclaims any and all liability for the acts, 1 click the arrow key applicants an.
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